TERMS & CONDITIONS
Proofs: After we have received initial payment and confirmed your order, we will provide you with a proof of any printed or laser cut text for your approval. Proofs will be emailed to you as a PDF file. You must ensure that you thoroughly check this document carefully for spelling, punctuation, layout, sizing of text. You should list any changes if required, in order, clearly within an email and email back to us with your approval to start manufacturing your product.
Cancellation: Should you have to cancel your order for any reason please be aware that monies paid will not be refunded.
Marketing: We reserve the right to use any stationery we create for you to promote our products and services.
Privacy & Data Protection: We collect information given during the course of enquiring, ordering and registration process. We keep this on record to assist our administration and for future marketing initiatives. We do not sell or pass on anyone’s information contained, and remains confidential to this business.
Charges & Fees: We will not begin work on your order until we have received payment of the 50% deposit. Information of how to pay will be sent to you once you have placed your order with us.
Unless otherwise stated all additional work including, proofs, quotes, consultations will be charged at a rate of £40 per hour. We will make any additional hours required clear to you prior going ahead with any work.
Rental & Damages: Any product that is rented is on based upon a daily 24hour rate. If you choose you can return the product yourself. If the product is delivered by JNW Designs there is a 40mile free delivery radius on large products with a 0.40p per mile excess mileage charge which will be calculated using AA route finder shortest route.
If a rental product is damaged beyond reasonable use then you will be invoiced the full amount to fix or replace the product.
Delivery: JNW Designs currently only delivers to the UK only. If you wish for us to deliver to you outside of the UK please contact us to arrange this. All UK deliveries will be made via Royal Mail Special Delivery and will require a signature upon receipt.
We operate a standard delivery charge of £25.00 in the UK which covers insurance up to £500. If a higher value insurance is needed this can be obtained prior to delivery.
Copyright: Designs are not to be reproduced or transmitted in any form, by means without written permission. You are responsible for ensuring that you have obtained all necessary consent and permission related to any images, photographs and texts that you ask us to include in your stationery.
All designs remain property of JNW Designs ltd.